When designing our clothing, we follow a simple rule - no matter what we wear, we like to look neat and elegant, but at the same time refer to our equestrian sport. Not forgetting about all functionalities important for riders :)
- Sweatshirts available in 4 colors: Black, Blue Indigo, Pink Rose and Mustard. Each sweatshirt comes with matching color sweatpants, which you can order separately or in a set at a discount!
- You can combine the black sweatshirt with any element from our Black & Gold collection and be 100% sure that everything fits together perfectly! :)
- Light, cotton sweatshirt without lining - perfect for spring and summer season.
- The material of the sweatshirt is enriched with elastane, thanks to which it better fits the body and does not restrict movement while riding. Spandex fibers also make it perfect for very frequent use and washing, which will please those who do not part with our sweatshirts even at a step :)
- A wide stripe on the shoulders and the hood gives a completely new character to the sweatshirt, which from an ordinary equestrian sweatshirt becomes a more elegant accessory in the stable and on a daily basis.
- Delicate "Born to Ride" embroidery on the left breast - additionally motivates us to ride regularly and reminds us of what is most important in the life of every True Rider ;)
- Zippered pockets - you can fit everything most important in it - treats for horses and gloves ;)
- Perfect for anyone who likes his outfit to be a harmonious whole. Choosing black colour you can create whole sets by adding other items from our Black & Gold collection: sweatpants, summer leggings, technical T-shirt, vest, cap with a visor, saddle pad and fly veils.
93 Cotton 8% Elastane
100% Made in Poland
Not only we care about our customers and are well established brand already selling to Europe, Australia, and the USA but we care about every stage of our selling process.
That’s why we cooperate with the global package delivery leader UPS and DPD which means we can reach every True Rider in the world in just 2-5 days!
So no matter to which country you are ordering don’t worry about the delivery:
• You will get your goodies quickly (2-5 working days)
• You can track at any moment, where your package is located and at what stage of the journey it is, by the tracking number that you will receive by e-mail.
• After the parcel's arrive to your country, you will receive the courier number, which will get your order to the indicated address!
Europe Delivery
We offer a DPD service at a cost of 12€. Our Europe road service takes approximately 2-4 days from point of despatch to arrive with you.
UK Delivery
Don’t worry about Brexit! We already send a lot of parcels to your destinations and because of working closely to DPD and dealing with all the custom issues your parcel should arrive to you safe and sound. However please note that the delivery may take time up to 7 working days. We offer a DPD service at a cost of 18€ straight to your doors!
As all our products are made in Poland due to Brexit rules there shouldn’t be any additional fees applied and we did not record any case of this. However please be aware that orders with delivery to the UK might subject Tax and Duty charges. Especially orders over £135 might be charged import VAT.
International Delivery
We offer a DPD or UPS Express International service at a cost of 20€-40€ depending on your country. Please note the final price is based upon the final weight of ordered products. Actually the more you order the less you pay ;) All the costs will be shown in the customer’s basket.
For Orders to the USA, it is possible to pick Standard delivery for 20€ which usually takes up to 2-3 weeks. We use our International Polish Post services which cooperate with your national delivery company.
All returns should be sent back to the following address:
True Rider
Modra 28 Street
72-003 Bezrzecze
Poland
Following the instructions below:
We hope that ordering our goodies will bring a smile on your face. However, if the size or cut doesn't match, you don't have to worry.
Remember that In True Rider you always have 21 days to make a return.
The item must be returned to us within 21 days - unsoiled and in the condition that it was delivered to you, with all original tags still intact. Please allow up to 21 days for your account to be credited with a refund. Please note that refund value will match the price of the garment at the time of purchase. If you wish to exchange goods, the item must be returned to us within 21 days - unsoiled and in the condition that it was delivered to you, with all original tags still intact. No refund or exchange will be applicable, under any circumstances, after 21 days of signing for the package. In the event of an exchange, please let us know exactly what you would like your exchange to be.
The exchange/return must be accompanied by a receipt and a return form which you can find in your package.
Please ensure any products returned to us for a refund/exchange here un-worn, have no make-up marks or stains on and are sent back with the receipt, refund/complaint form, and all tags attached.
Please note gift vouchers are non-refundable, and can not be exchanged. Please, not that customers are responsible for the cost of return postage. We advise parcels are sent back via a tracked service. We will only cover the cost of postage if an item is damaged or faulty. Please make a note of your tracking reference, as you are responsible for tracing any returned parcel back to us.
If you have any questions or queries, please contact us
