You've asked, we've listened so here it is! Autumn sweatshirt without a hood!
Many of you have asked if we will have a sweatshirt without a hood, which will also be made of a thicker material. This is how the idea for our True Rider Classic sweatshirt was born!
Sometimes we need simplicity in order to go crazy with the rest of the outfit (or the saddle pad;)). Our sweatshirt will not dominate you or your wardrobe, but it will be a reliable support during trips to the stables, shopping, hiking or a walk. It will not only be a great accessory, but also a beautiful highlight of your entire outfit. Sport. Philosophy. Lifestyle. embroidery relates to the basic knowledge of each True Rider. It is to remind us that horse riding is not only about training, but also about a lifestyle. From the very beginning, the existence of True Rider has followed this motto.
- 3 colors - classic navy blue, deep maroon and a beautiful shade of Blue Stone.
- Minimalist embroidery on the collar - Sport. Philosophy. Lifestyle. - a motivating slogan that emphasizes our belonging to the equestrian world
- 3D True Rider embroidery on the chest - since we saw this embroidery technique we wanted to use it, and it looks absolutely amazing!
- OEKO-TEX® Standard 100 certificate - the materials we use to produce our clothes are skin-friendly, gentle, non-irritating and non-allergenic
- Long, double-reinforced cuffs at the sleeves - you can wash the sweatshirt as much as you want and do not worry that the sleeves will be too short. They will warm your hands on colder days you can always fold them if you feel like it ;)
- Personalized galvanized TR zipper - it does not wear off and our logo is visible from a distance
- Pockets fastened with a durable zipper - you will not lose horse-candy or your cell phone;)
- This sweatshirt is perfect for anyone who likes to walk outside the stable in sportswear - thanks to our attention to detail and fashionable colors this fall, you do not have to worry anymore that it is not appropriate to show up in a sports outfit!
80% cotton 20% polyester
100% made in Poland
Not only we care about our customers and are well established brand already selling to Europe, Australia, and the USA but we care about every stage of our selling process.
That’s why we cooperate with the global package delivery leader UPS and DPD which means we can reach every True Rider in the world in just 2-5 days!
So no matter to which country you are ordering don’t worry about the delivery:
• You will get your goodies quickly (2-5 working days)
• You can track at any moment, where your package is located and at what stage of the journey it is, by the tracking number that you will receive by e-mail.
• After the parcel's arrive to your country, you will receive the courier number, which will get your order to the indicated address!
Europe Delivery
We offer a DPD service at a cost of 12€. Our Europe road service takes approximately 2-4 days from point of despatch to arrive with you.
UK Delivery
Don’t worry about Brexit! We already send a lot of parcels to your destinations and because of working closely to DPD and dealing with all the custom issues your parcel should arrive to you safe and sound. However please note that the delivery may take time up to 7 working days. We offer a DPD service at a cost of 18€ straight to your doors!
As all our products are made in Poland due to Brexit rules there shouldn’t be any additional fees applied and we did not record any case of this. However please be aware that orders with delivery to the UK might subject Tax and Duty charges. Especially orders over £135 might be charged import VAT.
International Delivery
We offer a DPD or UPS Express International service at a cost of 20€-40€ depending on your country. Please note the final price is based upon the final weight of ordered products. Actually the more you order the less you pay ;) All the costs will be shown in the customer’s basket.
For Orders to the USA, it is possible to pick Standard delivery for 20€ which usually takes up to 2-3 weeks. We use our International Polish Post services which cooperate with your national delivery company.
All returns should be sent back to the following address:
True Rider
Modra 28 Street
72-003 Bezrzecze
Poland
Following the instructions below:
We hope that ordering our goodies will bring a smile on your face. However, if the size or cut doesn't match, you don't have to worry.
Remember that In True Rider you always have 21 days to make a return.
The item must be returned to us within 21 days - unsoiled and in the condition that it was delivered to you, with all original tags still intact. Please allow up to 21 days for your account to be credited with a refund. Please note that refund value will match the price of the garment at the time of purchase. If you wish to exchange goods, the item must be returned to us within 21 days - unsoiled and in the condition that it was delivered to you, with all original tags still intact. No refund or exchange will be applicable, under any circumstances, after 21 days of signing for the package. In the event of an exchange, please let us know exactly what you would like your exchange to be.
The exchange/return must be accompanied by a receipt and a return form which you can find in your package.
Please ensure any products returned to us for a refund/exchange here un-worn, have no make-up marks or stains on and are sent back with the receipt, refund/complaint form, and all tags attached.
Please note gift vouchers are non-refundable, and can not be exchanged. Please, not that customers are responsible for the cost of return postage. We advise parcels are sent back via a tracked service. We will only cover the cost of postage if an item is damaged or faulty. Please make a note of your tracking reference, as you are responsible for tracing any returned parcel back to us.
If you have any questions or queries, please contact us
